7game5 Privacy
Policy

1. Introduction

7game5 ("7game5," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the 7game5 online gaming platform at 7game5.app. This Privacy Policy describes how 7game5 collects, uses, stores, shares, and protects your personal data, and explains the rights available to you as a data subject under Philippine law.

This Privacy Policy applies to all personal data collected through the 7game5 website, mobile application, and any related services, features, or communications. It should be read together with the 7game5 Terms and Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

7game5 operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. Where 7game5 is subject to additional data protection obligations under PAGCOR regulations or other applicable Philippine laws, those obligations are also reflected in this policy.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, the data controller responsible for your personal data is 7game5, the operator of the 7game5 online gaming platform accessible at 7game5.app.

As data controller, 7game5 determines the purposes and means of processing your personal data. 7game5 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable Philippine data protection law. Contact details for the DPO are provided in Section 14.

3. Personal Data We Collect

7game5 collects the following categories of personal data from players and platform users:

7game5 does not intentionally collect sensitive personal information as defined under RA 10173 (such as health data, political opinions, or religious beliefs) unless specifically required for responsible gaming compliance purposes, in which case explicit consent will be obtained.

4. How We Collect Your Data

7game5 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or submitting feedback through the 7game5 platform.
• Automated collection: Technical and usage data collected automatically when you access and use the 7game5 platform, including through cookies, session logs, and device fingerprinting technologies. See Section 8 for more detail on cookies.
• Third-party sources: Identity and financial verification data received from KYC verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), and fraud prevention services engaged by 7game5 to comply with Philippine AML and PAGCOR requirements.
• Publicly available sources: In limited circumstances, 7game5 may verify information against publicly available Philippine government databases or records for identity verification and fraud prevention purposes.

5. How We Use Your Personal Data

7game5 uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your 7game5 player account, including processing your registration, verifying your identity, and managing your account settings and preferences.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods in Philippine Peso (PHP).
• KYC and AML compliance: To verify your identity and age (21+ requirement), conduct Know Your Customer checks, and comply with Philippine anti-money laundering laws and PAGCOR regulatory requirements.
• Platform operation: To provide access to 7game5 games including Dino Hunter, Shade Dragon Fishing, Ultra Treasure, Wheel, Darts, and all other titles, and to record and manage your gaming activity.
• Responsible gaming: To monitor gaming behavior, enforce responsible gaming limits and self-exclusion requests, and identify players who may be at risk of gambling-related harm.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct on the 7game5 platform.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Legal compliance: To comply with applicable Philippine laws, regulatory directives from PAGCOR, court orders, and other legal obligations.
• Platform improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the 7game5 platform.
• Communications: To send you account-related notifications, security alerts, and — where you have consented — promotional communications about 7game5 offers and features.

6. Legal Basis for Processing

Under the Data Privacy Act of 2012, 7game5 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and 7game5, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws, including the Anti-Money Laundering Act, PAGCOR regulations, and the Data Privacy Act itself.
• Legitimate interests: Processing necessary for 7game5's legitimate interests in operating a secure, fair, and compliant gaming platform, including fraud prevention, security monitoring, and platform improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including for marketing communications and certain non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7. Data Sharing & Third Parties

7game5 does not sell, rent, or trade your personal data to third parties. 7game5 may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers engaged to process your deposits and withdrawals. These providers process your financial data under their own privacy policies and applicable Philippine financial regulations.
• KYC and identity verification providers: Third-party service providers engaged by 7game5 to conduct identity verification, age verification, and AML screening as required by PAGCOR and Philippine law.
• IT and platform service providers: Cloud hosting, data storage, cybersecurity, and platform infrastructure providers engaged by 7game5 to operate and maintain the 7game5 platform. These providers are bound by data processing agreements that require them to protect your data in accordance with RA 10173.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government authorities where disclosure is required by law, court order, or regulatory directive.
• Professional advisers: Legal, accounting, and compliance advisers engaged by 7game5, subject to professional confidentiality obligations.

All third parties with whom 7game5 shares personal data are required to handle that data in accordance with applicable Philippine data protection law and 7game5's data protection standards. 7game5 does not transfer personal data outside the Philippines except where required by law or where adequate data protection safeguards are in place.

8. Cookies & Tracking Technologies

7game5 uses cookies and similar tracking technologies on the 7game5 platform. Cookies are small text files stored on your device that help 7game5 recognize you, remember your preferences, and improve your experience on the platform.

7game5 uses the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the 7game5 platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Functional cookies: These cookies remember your preferences and settings, such as your preferred language and display options, to provide a more personalized experience on 7game5.
• Analytics cookies: These cookies collect anonymized information about how players use the 7game5 platform, such as which pages are visited most frequently and how players navigate between features. This data is used solely to improve the platform and is not linked to individual player identities.

7game5 does not use third-party advertising cookies or behavioral tracking cookies for marketing purposes. You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 7game5 platform.

9. Data Security

7game5 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption of personal data in transit using TLS (Transport Layer Security) protocols.
• Encryption of sensitive personal data at rest using industry-standard encryption algorithms.
• Access controls limiting access to personal data to authorized 7game5 personnel and service providers on a need-to-know basis.
• Regular security assessments, vulnerability testing, and penetration testing of the 7game5 platform.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and responding to personal data breaches in accordance with RA 10173 notification requirements.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 7game5 will notify the National Privacy Commission and affected players in accordance with the timeframes and requirements prescribed under RA 10173 and its Implementing Rules and Regulations.

10. Data Retention

7game5 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, to comply with PAGCOR record-keeping requirements and Philippine anti-money laundering obligations.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction, in accordance with the Anti-Money Laundering Act of 2001 (as amended) and PAGCOR regulations.
• KYC and identity verification data: Retained for the duration of your account and for five (5) years following account closure.
• Gaming and session data: Retained for a minimum of three (3) years for dispute resolution and responsible gaming monitoring purposes.
• Support and communications data: Retained for two (2) years from the date of the last communication, unless a longer retention period is required for ongoing dispute resolution.
• Technical and usage data: Retained for up to twelve (12) months for platform security and improvement purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 7game5's data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any individual.

11. Your Data Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 7game5:

• Right to be informed: The right to be informed about how your personal data is collected, used, and processed by 7game5, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data that 7game5 holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data that 7game5 holds about you. You may update certain account information directly through your 7game5 account settings.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 7game5's legal retention obligations under Philippine law.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on 7game5's legitimate interests, subject to applicable legal exceptions.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that 7game5 has processed your personal data in violation of RA 10173.

To exercise any of these rights, please contact the 7game5 Data Protection Officer using the contact details in Section 14. 7game5 will respond to all valid data rights requests within thirty (30) days of receipt, in accordance with RA 10173 requirements. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you.

12. Children's Privacy

The 7game5 platform is strictly intended for adults aged 21 years and above, in accordance with the minimum legal age for casino-style online gambling in the Philippines. 7game5 does not knowingly collect personal data from individuals under the age of 21.

If 7game5 discovers or is notified that personal data has been collected from a person under the age of 21, 7game5 will immediately close the associated account, delete the personal data collected, and return any deposits where possible in accordance with the 7game5 Terms and Conditions.

If you are a parent or guardian and believe that your child under the age of 21 has registered on the 7game5 platform, please contact 7game5 support immediately using the contact details in Section 14.

13. Updates to This Privacy Policy

7game5 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. Where changes are material, 7game5 will provide notice to registered players via the platform interface or by email to the address registered on your account, with a minimum of seven (7) days' notice before the changes take effect.

The most current version of this Privacy Policy will always be available on the 7game5 platform at /privacy-policy. The effective date at the top of this policy indicates when it was last updated. Your continued use of the 7game5 platform after any update takes effect constitutes your acceptance of the revised Privacy Policy.

If you do not accept the revised Privacy Policy, you must cease using the 7game5 platform and may request account closure by contacting 7game5 support.

14. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or about how 7game5 processes your personal data, please contact the 7game5 Data Protection Officer:

The email address above is provided as plain text for reference. All privacy inquiries and data rights requests should be submitted through the 7game5 platform's support interface or by email to the address shown above.

If you are not satisfied with 7game5's response to your privacy complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.